2017年河南省对口升学旅游类专业课试题

旅游类专业课

考生注意：所有答案都要写在答题卡上，写在试题卷上无效

一、选择题（旅游英语1-10题；补全对话11-18题；阅读理解19-25题；餐饮服务与管理26-45题。每小题2分，共90分。每小题中只有一个选项是正确的，请将正确选项涂在答题卡上）

旅游英语1-10题

1．收据

A．reserve B．receive

C．receipt D．recovery

2．陶器

A．pot B．pottery

C．polish D．porcelain

3．程序，日常事务

A．route B．routine

C．rule D．tour

4．刻文，铭文

A．eggplant B．elegant

C．epigraph D．telegraph

5．观光

A．travel B．resort

C．scenery D．sightseeing

6．客房服务

A．room service B．laundry service

C．travel service D．chamber service

7．小套房

A．deluxe suite B．presidential suite

C．junior suite D．executive suite

旅游类专业课第1 页（共9 页）8．入住登记表

A．key card B．registration form

C．reservation form D．confirmation form

9．行李

A．luggage B．backpack

C．cabbage D．garage

10．特产

A．special B．specialty

C．spear D．spirit

补全对话11-18题

(Dialogue-1)

(G-guest R-receptionist)

11．R: Good morning, sir. May I help you?

G: Yes, I’m Bellow in Room 202. I’m leaving for Beijing next Monday and I want to book a plane ticket.

R:

G: That’s right. How many flights are there from Zhengzhou to Beijing every day? 12．R: There are three flights every day.

G: That is just what I want. Would you please book one ticket for me?

13．R: Certainly, Mr. Bellow. First class or economy class?

G: Economy class is OK.

R: Would you please fill in this form?

G: OK. Shall I pay cash now?

14．R: Yes, please pay 500 Yuan RMB as deposit in advance.

G: Here you are.

R: Thank you, Mr. Bellow. You can get it on the morning of August 31.

G: That’ll be fine. Thank you very much.

R: My pleasure.

旅游类专业课第2 页（共9 页）(Dialogue-2)

(G-guest M-manager)

15．M: Good morning, sir. Can I help you?

G: Yes.

16．M: What’s wrong?

G: The room is dirty and the bathtub is not clean.

17．M: I’m very sorry to have caused you such inconvenience. I’ll go to deal with it soon.

G: Can you change a room for me?

M: Would you like to move to the next room? We’ll help you with your luggage.

18．G: It’s very kind of you.

M:

阅读理解19-25题（阅读下列短文，并根据文章内容选择最佳答案，将所选答案的序号填在答题卡上）

Passage 1

Driving a car at high speed along a highway seems to be fun. You need only to follow the bright traffic signs beside the highways and it will take you where you wish.

But to a London taxi driver, driving is not an easy job. A taxi driver has to have not only good driving skills but also a good knowledge of the city of London, from the smallest lane to the most popular bar around. He has to be at the service of all kinds of passengers at all times.

A certain London taxi driver told of his job as follows.

During the night it is quite usual for him to stop two or three times for some refreshments. He said, “I never drink when I am working---- I would lose my license.”

He normally goes home between 2 and 3 o’clock in the night. There are many times he has to stay longer and try to make more runs. He said, “That’s the worst thing about working for yourself. If you don’t make the money, no one is going to give it to you.”

旅游类专业课第3 页（共9 页）London taxi drivers not only “take” but also “give”. Every summer hundreds of children from London will go for a day at the sea----- by taxi! Their rides are paid by the taxi drivers, and these fares all go to the “London Taxi Fund for Underprivileged Children.” At the sea, they are met by the mayor, and a lunch party is also held in honor of the taxi drivers and the children. After a happy day running around the sea beaches and visiting the market, the children go home again---- by taxi, and free of charge, of course!

19．To be a London driver is not easy because .

A．he has to follow the bright traffic signs

B．he has to have good driving skills and know all the places in the city

C．he has to serve all kinds of passengers at all times

D．both B and C

20．The author of the passage says that .

A．the taxi driver works longer than necessary

B．the more runs the taxi driver makes, the more he gets

C．the taxi driver doesn’t like to work for others

D．the taxi drivers in the city not only take money but also give money 21．London taxi drivers .

A．take money because they have to pay for the children’s rides

B．go to the sea for a day in the summer

C．pay the fares for the poor children to the sea for a day once a year

D．give the poor children a free ride for a day at the sea once a year 22．The underlined words “London Taxi Fund for Underprivileged Children”mean the children .

A．of low income families

B．who like to travel in taxi

C．who wish to go to sea but have no money

D．from London

Passage 2

High in the Swiss Alps many years ago, there lived a lonely shepherd boy who longed for a friend to share his evenings. One night he saw three old men, each holding a glass.

The first old man said: “Drink this liquid and you shall be victorious in battle.”

The second old man said: “Drink this liquid and you shall have countless riches.”

The last old man said: “I offer you the happiness of music---the horn. ”

旅游类专业课第4 页（共9 页）The boy chose the third glass. The next day, he came upon a great horn, ten feet in length. When he put his lips to it, a beautiful melody floated across the valley. He had found a friend. So goes the legend of the horn. First known in the ninth century, the horn was used by herdsmen to call cattle, for its deep tones echoed across the mountainsides. Even today, on a quiet summer evening, its music can be heard floating among the peaks.

23．After the shepherd boy found the horn, he discovered it was .

A．stolen from someone else B．very easy to carry with him

C．impossible to play D．like a new-found friend 24．Today the horn’s music is heard in the Swiss Alps .

A．when it snows B．in summer

C．when it rains D．only in winter

25．Which of the following would be the best title for the passage?

A．The Hobbies of Shepherd Boys

B．The Legend of the Horn

C．The History of the Swiss Alps

D．The Dreams of Shepherd Boys

餐饮服务与管理26-45题

26．中餐宴会中最先斟的是

A．软饮料B．啤酒C．烈性酒D．葡萄酒27．西餐宴会中，E字形的台形一般用于超过的宴会。

A．40人B．60人C．80人D．100人28．关于西餐宴会服务中上头盆的描述, 错误的是

A．先上头盆，再斟酒B．冷头盆可在宴前10分钟上好

C．从客人右侧撤盘D．撤盘时应连同头盆刀、叉一并撤下29．西餐宴会服务中，迎宾员要提前站立在西餐宴会厅门口准备迎接。

A．10分钟B．20分钟C．30分钟D．40分钟30．关于法式服务的描述，错误的是

A．一般需要两名服务员同时为客人提供服务

B．注重现场客前烹制表演

C．用餐周期较短，节奏较快

D．重视个性化服务

旅游类专业课第5 页（共9 页）31．被誉为“国际式服务”的是

A．法式服务B．英式服务

C．美式服务D．俄式服务

32．鸡尾酒会一般按每人每小时左右的标准准备酒水数量（每杯220-280ml）。

A．1杯B．2杯C．3杯D．4杯

33．关于会议服务程序的描述，错误的是

A．每隔10～15分钟续水一次B．杯把朝向客人的右边

C．续水时倒七分满为宜D．服务员动作要轻

34．不属于餐饮服务质量特点的是

A．综合性B．关联性C．主观性D．无形性

35．关于香槟酒开瓶方法的描述，错误的是

A．将瓶口锡纸剥除后，用左手握住瓶身

B．转动瓶身时，动作要轻且慢

C．开瓶时，瓶口不能朝向宾客

D．已溢出酒沫时，酒瓶应呈45°斜握

36．西餐餐桌的台布多以为主。

A．黑色B．白色C．黄色D．粉色

37．几乎所有折花都会用到的餐巾折花技法是

A．叠B．折C．卷D．穿

38．关于中餐宴会中酒杯摆放的描述，错误的是

A．葡萄酒杯摆放在餐碟正上方B．白酒杯摆在葡萄酒杯的右侧

C．三杯杯底中点连线成一直线D．水杯位于白酒杯右侧

39．关于美式服务摆台的描述，错误的是

A．离桌边约2cm处摆放餐盘

B．餐盘左侧摆放餐叉和沙拉叉

C．餐盘右侧摆放餐刀，刀口向右

D．以餐刀刀尖为基准摆放水杯或酒杯

40．中餐宴会服务中，各道菜品出品的间隔时间应在左右。

A．1分钟B．3分钟C．5分钟D．10分钟

41．不属于中餐宴会圆桌铺台布方法的是

A．推拉式B．平铺式C．撒网式D．合铺式

旅游类专业课第6 页（共9 页）

42．关于西餐分菜注意事项的描述，错误的是

A．均匀分配

B．留意菜的质量

C．分菜速度不宜快

D．分送菜肴时不可从客人肩上和头上越过

43．澳洲第一咖啡品牌是

A．高乐雅B．蓝山C．摩卡D．水晶山44．汾酒属于型白酒。

A．酱香B．清香C．浓香D．米香45．其风味被形容为“似坚果的麦香”的酒品是

A．雪莉B．波特C．味美思D．玛萨拉

二、判断题（旅游英语46-55题；餐饮服务与管理56-65题。每小题1分，共20分。每小题A选项代表正确，B选项代表错误，请将正确选项涂在答题卡上）46．When you are going to meet a tour group, you can be late for 30 minutes, because there is a tour leader.

47．Reservation can be made in only one way.

48．“DND” means that the guest doesn’t want his or her room to be tidied up.

49．The tour group member needs to pay more money if he wants to upgrade his room.

50．Henan Cuisine was the main part of “Northern Food ”during the Shang Dynasty.

51．As a tour guide, you only need take care of yourself.

52．All the five styles can be traced back to Chen style Taijiquan.

53．It is a guide’s duty to help guests exchange or return goods when they aren’t satisfied with the goods bought in the specified store.

54．In order to settle a complaint, the guide should keep calm and listen to the guest carefully.

55．It is not a guide’s duty to remind the guests if they leave something behind before checking out.

56．轻托装盘时，通常是重物、高物放在托盘的里档，轻物、低物放外档。

57．香槟和有汽葡萄酒饮用温度为2℃～6℃。

58．中餐斟酒时，一般从主宾位置开始，按顺时针方向依次进行。

旅游类专业课第7 页（共9 页）59．西餐餐巾花多用盘花。

60．中餐分菜一般按逆时针依次进行。

61．西式宴会座次无主次之分，可任意落座。

62．虾仁锅巴属于豫菜名菜。

63．中餐零点服务中，应从主宾开始为客人服务调料，一般倒至味碟的1/3或1/2时为宜。

．西餐零点餐前服务时，应在客人的右边，双手将餐巾解开，按照先女宾或先主宾的顺序顺时针进行。

65．君山银针属于黄茶。

旅游英语（40分）

三、选词填空（每小题2分，共20分。请用方框内所给的词或词组补全句子，并将其适当形式填在答题卡上相应的位置）

66．We will drive to our hotel.

67．You could have a good rest to up.

68．I’d like to your departure date.

69．To keep his muscles healthy, he a series of movements and breathing exercises based on the movements of animals.

70．Please read it carefully to if there is a need for any change.

71．We’ve got to see more places before back to the hotel.

72．It hundreds of years ago.

73．I’ve been told that arts and crafts in Henan are famous for their workmanship.

74．Thank you for everything you’ve done for us during our here.

75．Are you sure nothing behind?

旅游类专业课第8 页（共9 页）四、汉译英（每小题4分，共20分。请将下列句子的翻译写在答题卡上相应的位置）

76．您要怎样付账？现金还是信用卡？

77．郑州是中国最重要的交通枢纽之一。

78．所有住店客人均可免费参加。

79．我想说说我们河南三日游的行程安排。

80．请问现在可以点菜吗？

餐饮服务与管理（50分）

五、名词解释题（每小题3分，共12分）

81．餐巾

82．分菜服务

83．啤酒

84．服务环境质量

六、简答题（4小题，共25分）

85．餐厅服务员的主要职责有哪些？（4分）

86．简述开瓶的基本程序。（7分）

87．说明餐巾折花的注意事项。（6分）

88．中餐零点午晚餐服务的餐前准备工作有哪些？（8分）

七、论述题（13分）

．论述点餐的方法与技巧。

旅游类专业课第9 页（共9 页）