1、打开京东金融APP,进入京东现金库；
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2、点击右上角的账单，在这个页面可以看到自己冻结的金额；
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3、在账单页面，选择全部账单，找到冻结/解冻按钮，查看为什么会被冻结；
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4、一般会有两种解决方法，第几种，找到京东白条界面，将白条额度下调，冻结金额就会恢复；
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5、第二种就是取消基金定投计划，这样也会恢复冻结金额，当然最后还是需要看具体原因，实在不行只能拨打金融客服电话了。
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