
开头提到上次联系内容:
1.Thank you for your email (yesterday/ of 12 May) about…
2.Thanks for your email this morning/ earlier/ yesterday/ on Monday/ last week/…
3.Thanks for your quick reply./ Thanks for getting back to me so quickly.
4. Thanks for your phone call this morning/ the information about/ your interest in/ your help with/ your hospitality in…/…
5.Thanks for sending me/ for contacting me about/ for attending/ asking us about/ informing us/ giving us feedback on/ inviting me to/ talking to me about…
6.It was great/ so nice to see you again on Monday.
7. (I) just read your email about/ (I) just got your message about/ (I) just got your request for…
8.It was a pleasure/ my great pleasure to meet you last week.
9. Sorry for my late reply/ Sorry it took me so long to get back to you/ Sorry not to reply sooner (but/ but I had to…).
10.Thank you for finding the time to meet me/ talk to me/ attend…
11.Sorry it’s been so long since I was last in touch/ since my last email.
开头直述主题:
12. I’m writing to you about your latest model/ about the meeting next week/ about your presentation yesterday/ about…
13.I am writing to you in connection with/ with regards to/ regarding/ concerning…
14.I’m writing (in order) to ask/ to enquire/ to confirm/ to check/ to inform you/ to follow up on/ to let you know/ to tell you/ to thank you/ to invite you to/ to update you on/ to announce that/ to ask for a favour/ to…
15. (This is) just a quick note to say…
16.As promised/ As we discussed, I’m writing to send you/ to…
17.I’m writing (to you) because I have just found out that/ because I thought you’d like to know that/ because I need/ because…
18.Sorry to write out of the blue, but…
19.Sorry to write again so quickly, but/ Sorry to bother again so soon, but…
20.Sorry, in my last email I forgot to…
开头友好问候:
21. (I) hope you had a good weekend/ a good evening/ a good trip (to...)/ a good time/ a good holiday/ a good break/ a good…
22.How’s it going?/ How are things?/ How’s life?/ How are you doing?
23. I hope you (and your family) are (all) well.
24. I recently read/heard about . . . and would like to know . . .
25. I received your address from ... and would like to ...
26. Thank you for taking the time to [write to us/give us some feedback/writing in etc — something the customer has done for us]
27. Thank you for your email on [date].
28. It's [Your Name] from [Your Company]. (e.g. It's Mary here from TeamDev.)
29.Hope you’re having a great [day of the week]!
30.Hope you’re feeling great!
31.Explaining Why You're Writing
32.I wanted to tell you that…
33.I am writing to tell you about ...
34.This email is to confirm that... (e.g. This email is to confirm that we've received your payment.)
35.We’re sending you this email because…
36.In this email we wanted to [tell you about/give you…]
37.We are writing to [why you're writing]
38.We wish to inform you of [news] (e.g. We wish to inform you of a change in our rates.)
39.I'm writing concerning/with regard to/about ...
40.Just a short email + [to inform you that/ to confirm/ to request...]
41.I’m writing just so you know (for your information)…
42.I'm writing to remind you about...
43.I'm writing to let you know that...
44.This email is just to let you know that...
45.Just a quick reminder that…
46.I would like to [action]. (e.g. I would like to inform you that...)
47.This is just to let you know that…
48.Wanted to give you a friendly reminder that…
49.I am contacting you for the following reason.
50.Just a quick email to [purpose] (e.g. Just a quick email to see how you're doing.)
51.I just wanted to let you know that...
与老客户重新联系:
52. So glad that we’re in touch again.
53. Can’t believe it’s been [period of time] since we last spoke! Feels like yesterday.
54.Glad you’re back in our life!
55.Glad to see our old friends again!
56.It’s always nice to get in touch with old friends!
57.Long time no see! Glad to hear from you again.
推荐价值:
58. I highly recommend (doing smth, e.g. visiting our new Knowledge Base/checking out this new article)
59.Here is a copy of the information…
60.[value] will help your team [do something] (E.g. This library will help your team create websites much faster)
61. To get the most out of [Product], [what you want them to do, e.g. don't forget to take a look at the Start Guide]
62.In this email, we wanted to give you a few links to articles that we've written that will help you get up to speed on how to use some of our best features.
63.We brought together some of the best tutorials which…
.We’re confident you’ll see big improvements since …
65.We know you’re busy but we’d hate to see you miss out on this opportunity!
66. You can do so much with…
67.Learn how to…
68.Here’s how to… [action which is important to the user]
69. We thought you might find this useful.
开头提到之前的联系:
70.Thank you for your letter of March 15 ...
71. Thank you for contacting us.
72. In reply to your request ...
73. Thank you for your letter regarding ...
74. With reference to our telephone conversation yesterday ...
75. Further to our meeting last week ...
76. I would just like to confirm the main points we discussed on Tuesday.
77.Further to your email on [date], ...
78.I'm writing in reply to your email on [date] about [topic].
79.In reply to your email ...
80.I saw your advertisement on [website].
81.We understand from your email that you're interested in (product/service/feature).
82.We talked last week about...
83.We had a phone call on [Date] about...
84.It was nice to hear from you yesterday.
85.I was glad to catch up yesterday.
86.Thanks for the quick reply.
87. Thanks for getting back to me.
88. Thanks for the update on the situation.
. Thanks for the updated information.
90. Thanks for gathering the information this week on this issue.
提出需求:
91.We would appreciate it if you would ...
92. I would be grateful if you could...
93. Could you possibly tell us/let us have...
94. In addition, I would like to receive ...
95. It would be helpful if you could send us ...
96. I am interested in (obtaining/receiving...)
97. I would appreciate your attention to this matter.
98. Please let me know what action you propose to take.
99. I would be grateful if you could send me further information about...
100. Shall I [verb]? (e.g. Shall I meet you at the airport?)
101. Would it be possible to...? (e.g. Would it be possible to have a quick chat on Monday?)
102.Would you mind if [+ past simple]? (e.g. Would you mind if I took the day off on Tuesday?)
103.I was hoping you could [do something].
104.What would you like to do next?
105.Could you please send me ... ?
106. Let's discuss your next step.
107.Could you please [what you want the person to do]?
108.It would be great if you could...
109.Would you mind [doing something]? (e.g. Would you mind having a quick chat?)
110.I was wondering if you could…
111.Could you confirm these details?
112.Would you like me to ... (e.g. Would you like me to send you a link to the article?)
113.Just wondered if (you could send me a copy/there is any news etc)
